ConnectYourCare is one of the nation’s largest benefit savings providers. They offer affordable, tax-advantaged solutions for employers and employees including consumer-directed healthcare accounts (CDH).
The client needed office furniture for their large call center in Boise ID. We needed to develop a space plan to accommodate 80 call center employees, 8 managers, a meeting room and 3 executive offices. Based on the size and shape of the space, as well as understanding the workflow needs for a call center, we suggested using our popular Optima Z-Bench Typical #1 for their open office area, with 4'x5' workspaces (24x60 desks) each with a mobile Box Box File pedestal.
At the end of each cluster of workstations, we integrated a larger, standing height 24x76 work desk area for the managers to be able to easily oversee their team.
Combining a creative layout with bold and beautiful finish choices, the final result was a very smart looking, well functioning call center!