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Customer Reviews

AVERAGE RATINGS
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Pricing Satisfaction:
95%
From: Nathalie Fouque
Nee Plata Law LLC
Where:Roseland , NJ
Sent: Wednesday, July 07, 2021, 11:19 am
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Pricing Satisfaction:
Overall Satisfaction: 80%

Comments:

Very efficient and professional team.

From: Peter Benavides
City of Peabody
Where:Peabody , MA
Sent: Tuesday, July 06, 2021, 11:44 am
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Pricing Satisfaction:
Overall Satisfaction: 100%
From: Maria Evangelista
Adopt-A-Family
Where:Lake Worth , FL
Sent: Wednesday, June 30, 2021, 8:05 am
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Pricing Satisfaction:
Overall Satisfaction: 100%

Comments:

We have worked with Cubicles.com on several projects. The customer service is stellar. From the measurement process, designing and through installation have been a great experience. Everyone loves their work stations!

From: Lin
Calvert County Government
Where:Prince Frederick , MD
Sent: Monday, June 14, 2021, 8:23 am
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Pricing Satisfaction:
Overall Satisfaction: 100%
From: Renee Gunter
CDM Smith
Where:United States , SC
Sent: Wednesday, May 19, 2021, 3:16 pm
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Pricing Satisfaction:
Overall Satisfaction: 100%

Comments:

We have completed Phase 1 of a multi-year project with barely a hitch. Patient customer service. Excellent value for the price. Looking forward to an easy Phase 2 as well.

From: Rene G
Netsurion
Where:Fort Lauderdale , FL
Sent: Wednesday, May 05, 2021, 6:13 pm
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Pricing Satisfaction:
Overall Satisfaction: 100%

Comments:

We are repeat customers and have been very satisfied with your services from start to finish. Great job!

From: Luis M. Pagan
JLP Management Group
Where:Ashburn , Va
Sent: Sunday, April 25, 2021, 10:22 pm
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Pricing Satisfaction:
Overall Satisfaction: 40%

Comments:

Not only did they screw up delivery and weren’t very communicating. They sent the wrong stuff! Awesome job guys!!!! On top of that the quality was crap!!! So disappointed, especially for the price!!!

Our Response:

We are terribly sorry that this customer had a negative experience, and wish we could communicate with him to understand where we went wrong so we can make things right - that's what we're here for! We've tried emailing and calling Mr. Pagan several times with no response.

All items in the order shipped and delivered within the timeframe promised. Even after Mr. Pagan accidentally placed the order as "free freight to a loading dock" when there was no dock - our customer service team caught and corrected the mistake before anything shipped, extended liftgate services at no charge, and still got it there in time. We've triple checked all paperwork, and from what we can see, all items arrived exactly as ordered.

We're happy that Mr. Pagan liked our design services enough to give it 4-stars, although we never provided any on this order. And we're sad that he gave our installation services only 1-star, but we never provided that service either, as he ordered all items with self-assembly.

Our policy is to do everything within reason to keep customers happy always, and we stand by that. We wish you and your exclamation points well, Mr. Pagan. We're still here and ready to help if you choose to return our calls.

From: Heshy Eisner
Tilebar
Where:NY , NY
Sent: Tuesday, April 20, 2021, 10:54 am
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Not Provided
Pricing Satisfaction:
Overall Satisfaction: 100%
From: Alex Shulman
Shulman & Hill
Where:United States , New York
Sent: Tuesday, April 20, 2021, 10:05 am
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Pricing Satisfaction:
Overall Satisfaction: 100%

Comments:

excellent. top of the line service.

From: Jasmine Shaw
MBF Industries Inc
Where:Sanford , FL
Sent: Friday, April 16, 2021, 11:48 am
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Pricing Satisfaction:
Overall Satisfaction: 100%

Comments:

Absolutely amazing company to work with! Very impressive high quality customer service. They have been very prompt with our correspondence and informative of the whole process. Their drawing layouts they send us for review of our office setup are awesome! We highly recommend them for your office needs. Thank you guys!!!

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