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Customer Reviews

AVERAGE RATINGS
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Pricing Satisfaction:
95%
From: John
Locke Protective Services
Where:Houston , Texas
Sent: Friday, November 20, 2020, 1:54 pm
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Not Provided
Pricing Satisfaction:
Overall Satisfaction: 70%

Comments:

My 2 chairs came in a timely manner however both chairs had paint scratches along the bottom rail. I put the chairs together without difficulty and they look and feel great.

From: Colin M Polleys
American Gypsum
Where:Georgetown , SC
Sent: Friday, November 13, 2020, 1:34 pm
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Not Provided
Pricing Satisfaction:
Overall Satisfaction: 90%

Comments:

small packaging and well packaged. Material looks great, feels like high quality. Went together easily and looks great!

From: Michelle
City of Dallas
Where:Dallas , OR
Sent: Wednesday, September 23, 2020, 1:05 pm
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Pricing Satisfaction:
Overall Satisfaction: 100%

Comments:

We just ordered our new cubicles and the ordering process was great, they really worked with us to get a design that works with our needs and our space. Cannot wait until they arrive.

From: robert hagan
hagan
Where:manchester , nh
Sent: Monday, September 21, 2020, 2:32 pm
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Not Provided
Pricing Satisfaction:
Overall Satisfaction: 20%

Comments:

I received a chair that was defective and cannot get any help on resolving the problem. You have my money and I have a chair that cannot be used. Not a happy customer.

Our Response:

Mr. Hagan,

We're very sorry for the oversight on this order! Our system showed that the issue had been resolved - we always take care of our customers! As you know by now, after you communicated with us through this review, we re-opened the ticket with the returns warehouse and sent you a new return shipping label in less than 24 hours. Hopefully we succeeded in bringing you happiness & closure. If you ever feel like you are not being heard, please reach out to mgmt@cubicles.com and I assure you, we will hear you!

From: Connie
N/A
Where:Willcox , Az
Sent: Friday, September 04, 2020, 12:45 pm
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Not Provided
Pricing Satisfaction:
Overall Satisfaction: 100%
From: Lloyd Nelson
LED Technologies Inc
Where:Florida , United States
Sent: Tuesday, August 25, 2020, 9:12 am
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Pricing Satisfaction:
Overall Satisfaction: 96%

Comments:

Great experience over all. Stevana and Ralucca made the whole purchase and install very easy and seamless. When we had a damaged item the corrected it immediately and made it right. this is my 3rd purchase from Cubicles.com

From: Pauleen
Just PAULEEN
Where:Minneapolis , MN
Sent: Friday, August 21, 2020, 6:42 pm
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Not Provided
Pricing Satisfaction:
Overall Satisfaction: 95%

Comments:

Fantastic customer service!!!

From: Joe Neff
Neff
Where:Valley View , OH
Sent: Wednesday, July 29, 2020, 12:09 pm
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Pricing Satisfaction:
Overall Satisfaction: 92%
From: Felicia Pittman
Monroe JFS
Where:Woodsfield , OH
Sent: Tuesday, July 14, 2020, 7:55 am
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Not Provided
Pricing Satisfaction:
Overall Satisfaction: 100%
From: CYNTHIA Lee HELMAN
Petscape
Where:Owings Mills , MD
Sent: Friday, July 03, 2020, 4:31 pm
Customer Service:
Design Services:
Quality of Product:
Installation Services:
Not Provided
Pricing Satisfaction:
Overall Satisfaction: 95%
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